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Customized Service

EZ Scribe realizes that each individual client has specific needs and we work closely with you to meet your specific needs and requirements. We do not offer a service that is "set in stone." We are very flexible and will work with you and your staff to provide you with a transcription service that is ideal for your facility.

Dictation Options

You chose how we capture your dictation including:

  • Call reports into our digital dictation system 24/7 via regular phone lines.
  • Dictate on hand-held digital equipment with or without barcode scanning capability and then download via the internet to EZ Scribe's data management system.
  • Dictate from dictation stations with or without barcode scanning capability.
  • Dictation can be captured from a variety of major dictation systems (e.g. Dictaphone, DVI, Lanier, etc.).

Delivery Options

You choose how reports are delivered including:

  • Via interface with client's HIS system. Immediately following transcription/release by QA, reports are uploaded directly into the patient's medical record on the client's HIS system.
  • Via web EMR. This completely automates delivery and distribution of documents. Through an internet connection and with appropriate authentication and access control, users can review, edit, eSign, reject, print and deliver transcribed reports.
  • Download reports from EZ Scribe's FTP site. You will have the ability to download these reports at your convenience from any PC that has Internet access. The FTP site is secure and is HIPAA compliant.
  • Via modem.
  • Via secure E-mail (encrypted)

Template Options

You choose how you want your reports to look including:

  • Select the font of your choice.
  • Select the lay-out of your reports.
  • Supply us with your own customized templates.

Personal Customer Service

Each client is assigned an individual customer service representative who works with you to develop a one-on-one relationship with your staff and become familiar with the requirements and needs of your facility. Our #1 priority is to provide each client with a first-rate service that meets all the needs of their facility.